Water Damage / Mold Claims
VERTEX’s capabilities allow response to water damage/mold claims nationwide. We provide a timely cost-effective approach to initial assessment, while identifying comprehensive solutions to reduce future exposure.
VERTEX’s typical claim involvement includes:
- Obtain Loss background documentation via Interview(s) with the insured and/or their representatives, identification of sensitive receptors, and local research (as builts, permitting).
- Identification and delineation of the affected areas and building materials, including moisture mapping, intrusive investigation as necessary.
- Measurement/interpretation of indoor air quality parameters: temperature, relative humidity, carbon dioxide, carbon monoxide to identify potential contributing factors affecting mold growth.
- Conduct independent bioaerosol sampling as necessary.
- Identification and documentation of unrelated/pre-existing visible water damage and/or fungal impacts.
- Inspection and description of potential peripheral causes that may include the HVAC system, building envelope/ construction defects and drainage structures.
- Determination of probable cause and origin of loss and provide
recommendations to rectify. - Identification of potentially responsible parties and additional carriers, loss timing.
- Review technical interpretation of available existing bioaerosol
data as necessary. - Expedited reporting of investigation findings with conclusions and recommendations in a Claim Investigation Report.
- Preparation of a Mold Remediation Protocol as necessary.
VERTEX provides hands-on assistance to define the most appropriate scope of work, solicit bids from qualified abatement contractors and negotiate a fair and reasonable contract (savings).
VERTEX provides oversight of contractor(s) milestones to ensure that abatement proceeds in a timely manner, is in accordance with industry standard guidelines, and to assure scope adheres to contract provisions.
